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Policies & Security

Company Policies and Ordering FAQs

Payment Policies

All Major Credit Cards, Electronic Check, Wire transfer, Certified or Bank check overnight to Customer service or Acceptance of 30 or 60 day credit risk by CIT Commercial Credit ($1000 or more). Teachers don’t need an account to order with us.

 

Ordering Minimums and Multiples

Customers can combine any product packages with over 192 product codes to choose from. There will be a 9 yard minimum on trimming and fringe. If you can, please order in multiples of 9 yards for trimming or fringe and your order will ship faster. There is a 3 yard minimum on fabrics. 

 Colors

On this site, you will find an array of 23 different styles to choose in 13 different colors. All items displayed are photographed with quality color clarity. It is possible that your computer may alter the color of an item. We do not accept responsibility for variations between images and actual items.

 

Discounts

All prices are set at net costs. If you feel that your order is large enough for a quantity discount, please email us atcustomerservice@sequinsdirect.com.

 Items not found on this site

In addition to the items showcased on this site, we have a library of Sequins items. If you wish to see the library, you may visit www.sequins.com. All library items you see on www.sequins.comare available in all thirteen (13) colors you see on this site with a minimum order of $1,000.

Returns

All requests to return merchandise must be made within 15 days of receipt and MUST be authorized by us and will be subject to a restocking fee of 25%.

 

Shipping Options

You can choose UPS, FEDEX or PARCEL POST insured. You have the option of choosing ground, third day, second day or overnight service. We ship prepaid and add the shipping charges to the cost of the shipment. Shipping charges depend on weight, package measurement, value and UPS, FEDEX or PARCEL POST published rates.

 

International Orders

If you are located outside the U.S.A., your order will be filled and priced for shipment via UPS, FEDEX or the Freight Forwarder you specify at checkout.

 Tax Information

Taxes are applicable to shipments going to zip codes in NY state.  However, if you are tax-exempt and live in NY, please see the paragraph below and follow instructions to receive this benefit. 

If you are shipping to the State of New York and this is your first time purchasing product from SequinsDirect.com TM, we want to let you know that you will incur sales tax.  However, the tax paid on this first purchase is refundable upon our receipt of a NYS resale certificate  within 30 days.  If you are shipping to NYS we will ask you again at check out if you would like to download a NYS Resale Certificate to make sure we follow up with you on this claim.  You must send us back the NYS Resale Certificate within 30 days to receive the credit back.  Once we receive and validate your form, future purchases with SequinsDirect.com TM will be marked as NYS Sales tax-exempt at checkout. Thank you for choosing SequinsDirect.com TM and we hope you enjoy your purchase.

Please download the form here: NYS Resale Certificate and fax to 718-204-0999.